Renewing a License

1: New draft order will be shown

 

2: Call customer.
Script guide (optional)

 

3: Log into their computer via TeamViewer

4: Select: Renew 

5: Select: Renew and get bonus

6: Select Activate using Serial Number

7: Select Activate Online. This will open a new internet browser window. 

8: Begin activation

9: Enter Renewal Code

10: Verify / Renew Subscription / Continue

11: Copy Activation Code

12: Paste code into Activation Code area on ID Passport Express software

13: Click Next / Finish.
The program will restart. Install any new updates before exiting Team Viewer

14: Update Renewal Code Spreadsheet (back up safety)

14: Paste Renewal Code into Notes section

15: Select "Payment Due Later" and choose 20th of Following month

16: Create new order and Fulfil

 

 

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