Technical Support
Adding a new Customer Subscription
1: Open Seal Subscription App 2: Choose "Subscriptions" and "Add subscription manually" 3: Select "Recurring Invoices Subscription" 4: Enter Customer Details. If NEW customer. enter "Repeat...
Adding a new Customer Subscription
1: Open Seal Subscription App 2: Choose "Subscriptions" and "Add subscription manually" 3: Select "Recurring Invoices Subscription" 4: Enter Customer Details. If NEW customer. enter "Repeat...
When customer has bought a Renewal and paid online
Sometimes customers will purchase their online subscription renewal before we call. In this scenario, the order will show under "Orders" will be "Unfulfilled and payment status will show "Paid": 1:...
When customer has bought a Renewal and paid online
Sometimes customers will purchase their online subscription renewal before we call. In this scenario, the order will show under "Orders" will be "Unfulfilled and payment status will show "Paid": 1:...
Email Authentication Unsuccessful (Gmail Users)
Open Gmail Go to Manage My Google Account Select Security (Left menu) Turn on 2-step verification (will need a mobile number of store owner. Remind them that this is only...
Email Authentication Unsuccessful (Gmail Users)
Open Gmail Go to Manage My Google Account Select Security (Left menu) Turn on 2-step verification (will need a mobile number of store owner. Remind them that this is only...
Email Authentication Unsuccessful (Outlook Users)
The error message means that basic authentication is disabled in the outlook.com settings. The needs to check the settings and enable Let devices and apps use the POP option. It may be necessary to enable classic...
Email Authentication Unsuccessful (Outlook Users)
The error message means that basic authentication is disabled in the outlook.com settings. The needs to check the settings and enable Let devices and apps use the POP option. It may be necessary to enable classic...
Renewing a License
1: New draft order will be shown 2: Call customer.Script guide (optional) 3: Log into their computer via TeamViewer 4: Select: Renew 5: Select: Renew and get bonus 6: Select Activate...
Renewing a License
1: New draft order will be shown 2: Call customer.Script guide (optional) 3: Log into their computer via TeamViewer 4: Select: Renew 5: Select: Renew and get bonus 6: Select Activate...